Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy applies to consumer health data collected through MocaMoco MOON (the "App") by Mocamoco Co., Ltd. (the "Company", "we", "us", or "our"), and supplements our Privacy Policy. It is provided to comply with U.S. state health privacy laws, including the Washington My Health My Data Act and Nevada SB 370.
"Consumer health data" means personal information that is linked or reasonably linkable to you and that identifies your past, present, or future physical or mental health status.
1. Categories of Consumer Health Data We Collect
We collect the following categories of consumer health data, only when you provide it or enable the relevant feature.
- Period (menstruation) records, including start and end dates and menstrual flow
- Predicted period and ovulation dates calculated from your records
- Body temperature (basal body temperature)
- Weight and body fat percentage
- Physical condition and symptoms you record (including any notes you enter)
- Health data imported from Apple Health or Health Connect, if you enable syncing (weight, body fat percentage, body temperature, and period records including menstrual flow)
- Records of your consent to the processing of your health data (consent type, document version, date and time, IP address, User-Agent, and device region setting)
2. Purposes: How We Use Consumer Health Data
We collect and use consumer health data for the following purposes.
- Providing the App's features: recording and displaying your data, calendar view, graphs, and period and ovulation predictions
- Displaying condition-related advice in the App based on your cycle
- Syncing your data with Apple Health or Health Connect, if you enable syncing
- Responding to your inquiries
- Creating statistical data processed so that individuals cannot be identified, for service improvement
- Complying with laws and regulations
We do not use your consumer health data for advertising, and we do not sell it.
3. Sources of Consumer Health Data
- Information you enter directly in the App
- Information imported from Apple Health or Health Connect, only if you enable syncing and grant permission on the OS permission screen
We do not collect consumer health data from other sources.
4. Sharing of Consumer Health Data
We do not sell your consumer health data. We do not share it with third parties for advertising purposes, and we do not share it with our affiliates.
Consumer health data is disclosed only in the following limited cases.
- Processors (service providers): we store and process your data on cloud infrastructure provided by Amazon Web Services, Inc. (servers located in Japan). Processors act on our instructions under contracts and may not use your data for their own purposes.
- Apple Health / Health Connect: if you enable syncing, the data you choose is written to the health data store on your own device. This happens only with your permission granted on the OS permission screen.
- Legal requirements: where disclosure is required by applicable laws or by a valid legal process.
- With your separate consent: in any other case, we obtain your separate consent before sharing.
5. Your Rights
You have the following rights regarding your consumer health data.
- Right to know / access: you can confirm whether we collect or share your consumer health data, and access it. Your recorded data is available directly in the App; you can also request a copy, including a list of third parties with whom the data has been shared, by contacting us.
- Right to withdraw consent: you can withdraw your consent to the collection and processing of your health data at any time. Because the App cannot function without processing your health data, withdrawal is exercised by deleting your account ("Delete Account" on the My Page screen). You can also stop OS health data syncing at any time from your OS settings without deleting your account.
- Right to delete: you can delete your consumer health data by deleting your account in the App, or by contacting us. When you delete your account, your data is made unavailable to normal service features immediately and is then physically erased from our systems and backups in accordance with our backup rotation. We will also instruct our processors to delete your data.
We do not discriminate against you for exercising any of these rights.
How to exercise your rights
- In the App: My Page → "Delete Account" (deletion and withdrawal of consent)
- By email: moon@mocamoco.com (access requests, copies, deletion, and any other requests)
We respond to requests within the time required by applicable law. We may ask you to verify your identity (for example, by confirming control of the email address registered to your account) before acting on a request.
Appeals
If we decline to act on your request, you may appeal our decision by replying to our response or by emailing moon@mocamoco.com with the subject line "Appeal". We will review the appeal and respond in writing with the result and the reasons. If your appeal is denied, you may contact the attorney general of your state (for Washington residents, the Washington State Attorney General at https://www.atg.wa.gov/file-complaint).
6. Changes to This Policy
We may update this Consumer Health Data Privacy Policy from time to time. The revised policy takes effect when posted in the App. If there are material changes, we will notify you through in-app notices or similar means.
7. Contact
- Company name: Mocamoco Co., Ltd.
- Address: Resona Kudan Building 5F KS Floor, 1-5-6 Kudanminami, Chiyoda-ku, Tokyo, Japan
- Email: moon@mocamoco.com
For how we respond to data requests from government agencies and law enforcement, see our Law Enforcement Request Policy.
Mocamoco Co., Ltd.
Last updated: August 9, 2026